Each step has a defined deliverable and a time commitment. No black boxes, no "we'll get back to you."
You: target market, product type, quantity, brand position. We: reply within 12 hours with catalog, MOQ tiers and a recommended starting SKU.
You: confirm direction and customization level. We: factory price list by quantity tier, pack options, and a written quotation valid for 30 days.
You: logo files (or ask us to design). We: physical sample + label mock-up to your door within 7 days. Sampling fee is refundable on your first bulk order.
You: approve sample & artwork, place deposit. We: registration copies, COA template and market-compliant base copy — so your label claims start from a defensible position.
We: produce on the dedicated line, run three-stage QC (IQC/IPQC/OQC), and send pre-shipment photos + video of your actual goods being packed.
We: issue the batch COA and ship DDP door-to-door. Written PI clause: "In case of customs detention, 100% free replacement parcel within 48 hours."
| MOQ | Trial runs from 3,000 pcs per SKU; volume tiers from 50,000 pcs (final tier pricing confirmed with your quotation) |
|---|---|
| Sampling | 7 days; fee refundable on first bulk order |
| Lead time | 15–20 days mass production after deposit & artwork approval |
| Payment | T/T for bulk; sample orders via major channels; terms confirmed per order |
| Shipping | DDP door-to-door to 20+ countries; sea/air/rail on request |
| Defects | Documented defect rate policy — replacement or credit on verified claims |
| Brand protection | Neutral packing available; your molds and artwork are contractually yours |
Final commercial terms are confirmed in writing per order.
Send the brief — the reply comes within 12 hours with catalog and MOQ tiers.
Start the Brief